Applicant Interviewer Agent
Job description
Position Level: Entry level
Employment Type: Full-time (M-F 8:00am-5:00pm or 8:30am-5:30pm)
Industry: Background Screening
The Cole Group provides assistance to applicants who are seeking a job, and to companies who seek the best possible applicant for that job. We work with and provide services to applicants and companies coast to coast.
Responsibilities
· Answer incoming calls and conduct telephone interviews with pre-employment applicants as part of their background screening process
· Engage with pre-employment applicants via text, email, and phone
· Escalate top priority, critical issues to the appropriate department
Requirements
· Excellent verbal and written communication skills
· Detail oriented
· Ability to work independently
· Strong customer service skills with the ability to resolve issues
· Ability to multitask and have great organizational skills
· Ability to work in a fast-paced environment
Benefits
- Potential bonuses of over $7,000 annually
- 401K Plan
- Major Medical insurance provided
- Paid Vacation / Paid Holidays
- Overtime possible
- Catered lunches throughout the year
Location/Hourly Rate
- Near 290 and Dacoma
- Depending on experience/education
There in ample opportunity for rapid advancement to the Client Relations department as well as the Public Records Research department.
Job Types: Full-time, Internship
Pay: $15.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
Supplemental Pay:
- Bonus pay
Education:
- High school or equivalent (Preferred)
Experience:
- Customer support: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Language:
- Bilingual (Preferred)
Work Location: One location
