Applicant Interviewer Agent

Full Time
Houston, TX 77092
$15 - $21 an hour
Posted 30+ days ago
Job description

Position Level: Entry level

Employment Type: Full-time (M-F 8:00am-5:00pm or 8:30am-5:30pm)

Industry: Background Screening

The Cole Group provides assistance to applicants who are seeking a job, and to companies who seek the best possible applicant for that job. We work with and provide services to applicants and companies coast to coast.

Responsibilities

· Answer incoming calls and conduct telephone interviews with pre-employment applicants as part of their background screening process

· Engage with pre-employment applicants via text, email, and phone

· Escalate top priority, critical issues to the appropriate department

Requirements

· Excellent verbal and written communication skills

· Detail oriented

· Ability to work independently

· Strong customer service skills with the ability to resolve issues

· Ability to multitask and have great organizational skills

· Ability to work in a fast-paced environment

Benefits

  • Potential bonuses of over $7,000 annually
  • 401K Plan
  • Major Medical insurance provided
  • Paid Vacation / Paid Holidays
  • Overtime possible
  • Catered lunches throughout the year

Location/Hourly Rate

  • Near 290 and Dacoma
  • Depending on experience/education

There in ample opportunity for rapid advancement to the Client Relations department as well as the Public Records Research department.

Job Types: Full-time, Internship

Pay: $15.00 - $21.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime

Supplemental Pay:

  • Bonus pay

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer support: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)

Language:

  • Bilingual (Preferred)

Work Location: One location

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