Job description
Blue Science is one of America’s largest, most experienced, and most awarded pool service companies. We service customers in all the major Texas and Florida Metro Areas. Blue Science, founded in 2007, is family owned and operated, with a strong commitment to bringing our customers pool care and craftsmanship they can rely on now, and in the future. As a rapidly growing organization, Blue Science is looking for an individual to join our team who has a positive attitude, strong work ethic, and exceptional customer service skills.
The Billing Manager is responsible for overseeing and managing the billing process at Blue Science. In addition to managing billing operations, this leadership role will require the management of approximately 5 employees who make up the billing team. The ideal candidate has high energy, is a strong communicator, excels at utilizing Excel, is a quick learner, and has previously managed a team.
This position will be in the office at our headquarters, located in The Colony, TX.
Job Description
· Manage the billing process.
· Manage a team of approximately 5 employees.
· Provide on-time accurate billing for 10,000 customer accounts.
· Maintain billing best practices.
· Responsible for ensuring deadlines for billing are met consistently each month.
· Perform routine and complex audits, to identify issues negatively impacting revenue.
· Collaborate with team members and management teams to drive root cause resolution for highly problematic issues and data.
· Proactively review processes and procedures to identify gaps and recommend changes and improvements.
· Effectively communicate and share reconciliation results with internal partners and customers as applicable.
· Other duties as assigned.
Required Skills / Abilities
· Proficient in Microsoft Office programs. Intermediate-level proficiency with analytics tools, such as Excel.
· Proven analytical abilities, problem-solving, and decision-making skills.
· Ability to prioritize, organize and manage deadlines.
· Excellent verbal and customer service skills.
· Must be a self-starter and able to handle a fast-paced environment.
Education and Experience
· High school diploma / GED
· 3 + years of billing experience
· 2 + years management experience
Schedule
Monday-Friday
Benefits
· Weekly Pay Direct Deposit
· Blue Cross Blue Shield Healthcare, Dental, Pharma, and Vision Insurance
· 401(k) Retirement plan with a 4% Company Match
· Profit Sharing
Compensation
· Salary: $60,000 - $70,000 (depending on experience)
· Bonus opportunity
Qualifying candidates must be able to pass a background and drug screen prior to being hired. It is the policy of Blue Science Pools to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- The Colony, TX 75056: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Billing: 3 years (Preferred)
- Management: 2 years (Preferred)
- Customer service: 3 years (Preferred)
Work Location: One location
