This position is a job family. There are two levels.
Responsible for establishing accounts for members and obtaining information on which lending decisions are based, as well as the completion of all related documents. Assists credit union members with all types of credit union loans and related services. Assists in financial counseling, explains the loan/deposit policies to members and looks for every opportunity to cross-sell all credit union products and services via remote services.
Explains to members and prospective members the philosophy, purpose, objectives and policies as they relate to the services of the credit union.
Creates opportunities to sell all credit union products and services to members with special emphasis on promotions and new services.
Emphasizes credit life and disability insurance to benefit both the members and the credit union.
Offers financial counseling and assistance in helping members restructure their finances while enhancing credit union profitability.
Structures loans to increase credit union equity position.
Evaluates credit union risk in connection with all loan/deposit products and services; suggests approval or disapproval based on credit analysis, using GECU and Federal regulation criteria.
Completes all documents related to loan/deposit products accurately, including Home Improvement Loans.
Exercises professionalism and good judgment in dealing with members and coworkers.
Maintain and understand compliance to ensure that work complies with GECU’s established policies, procedures and applicable regulations, to include Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Member Identification Program (MIP), and Office of Foreign Asset Control (OFAC).
Performs other duties assigned or required in connection with the general operation of the credit union.
Ability to approve loans at the Level 1 lending authority.
AVAILABILITY REQUIREMENTS: Monday - Friday: 7:00 a.m. - 7:00 p.m.
Saturday: 8:00 a.m. - 4:00 p.m.
This application is valid for 12 months. After that date, unless otherwise notified, please understand that your status as an applicant will end. You may re-apply for employment in the future by completing a new application.
All correspondence regarding the processing of the application will be sent via e-mail to the address provided on the application. Please ensure spam filters are set accordingly to prevent e-mails from going to the Junk Mail/Spam folder.
CRITICAL KNOWLEDGE, SKILL AND EDUCATIONAL REQUIREMENTS
Extensive knowledge of credit union services, with emphasis on special promotions and new services.
Basic knowledge of business law and consumer credit laws and regulations related to loan/deposit products.
Knowledge to obtain the market value and methods of appraising all types of collateral and analyzing income and financial statements.
Ability to deal with upset members with even temperament using tact and diplomacy.
Ability to work on more than one task accurately and promptly.
Working knowledge of calculator, personal computer and software used in department.
Good communication skills, both oral and written.
High school diploma or equivalent and one to three years similar work experience.
This position may require the employee to work from home.
Requires sitting the majority of the day, lifting up to 10 pounds, bending, squatting, twisting, kneeling and reaching above the shoulder level occasionally.
This position requires the employee to work from home but may require onsite onboarding and training.
Providing quality service is the primary responsibility of this position. Quality service means treating members and coworkers with respect and courtesy at all levels whether in person or by telephone as outlined in the Employee Handbook.
Location: 1225 Airway Blvd., El Paso, TX 79925
Job Type: Full-time
Pay: $20.18 - $32.42 per hour