Learning Development Specialist

Full Time
Frisco, TX 75034
From $57,000 a year
Posted Today
Job description

JOB SUMMARY

Responsible for providing standardized new hire, technical, process, and soft-skills training delivery via instructor-led facilitation of virtual remote or classroom training. Works in partnership with leaders to address developmental needs. Meets key performance indicators while maintaining sevice level agreements and makes appropriate recommendations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.

  • Provide all supported business units and emerging clients with standardized new hire, refresher, new process and systems training.
  • Functions as a subject matter expert in at least one line of business and creates and updates training curriculum as needed.
  • Create and records, reports and other documentation of training activities.
  • Represent the Learning & Development team in meetings with business partners, leadership and project teams.
  • Function as a performance consultant, collaborating with Process and Operations to perform needs assessment and recommend training solutions.
  • Other training related duties as assigned.

Qualifications - Internal

Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Strong customer service and personal, verbal, and written communication skills
  • Demonstrates effective collaboration skills with internal and external customers
  • Understanding of healthcare and/or revenue cycle services
  • Ability to conduct training needs analysis
  • Skilled facilitator, consistently demonstrates effective questioning techniques and ability to engage students and transfer knowledge
  • Mature classroom management skills; able to effectively control classroom/virtual classroom to foster a safe learning enviroment
  • Highly effective oral and written communications skills, with ability to develop collaborative relationships with stakeholders in order to achieve results
  • Ability to work with minimal supervision, self-starter and demonstrates initiative
  • Flexible and innovative; highly adaptable to dynamic business environment; catalyst for change
  • High engagement; supportive of leadership and role model for Conifer values and guiding behaviors
  • Ability to work under pressure, organize and prioritize responsibilities
  • Strong MS Office 365 and Teams (or other video conferencing skills) preferred

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience preferred to perform the job.

  • Bachelor’s degree preferred
  • 2 - 3 years’ experience in training or leadership position in lieu of Bachelor’s degree
  • Revenue cycle management experience preferred
  • ATD Certification preferred

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to lift 25-35 lbs., due to travel requirements
  • Ability to communicate to large groups verbally and through various media

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Office Work Environment
  • Virtual Work Environment
  • Hospital Work Environment

OTHER

  • May require travel – can vary from approximately 10% to 25%

Job Type: Full-time

Pay: From $57,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Application Question(s):

  • Do you live within thirty miles of 7624 Warren Parkway, Frisco, TX 75034

Education:

  • High school or equivalent (Required)

Experience:

  • Microsoft Access: 1 year (Required)
  • Training & development: 3 years (Required)
  • Revenue cycle management: 2 years (Required)
  • Accounts receivable: 1 year (Required)

Work Location: One location

Intrested in this job?

Related Jobs

All Related Listed jobs

Armanino LLP Dallas, TX 75248 30+ days ago

Review and analyze client data and prepare Corporate, Partnership, Trust and Individual tax returns on behalf of clients.

Privia Health Arlington, VA 22203 30+ days ago

Through high-performance physician groups, accountable care organizations, and population health management programs, Privia works in partnership with health

Superior Court, County of Santa Clara San Jose, CA 95113 30+ days ago

EMPLOYMENT STANDARDS: Master's degree in psychology, social work, or marriage and child counseling, or other behavioral science substantially related to

Umpqua Community College Roseburg, OR 97470 $25 an hour 30+ days ago

Works closely with the SBDC Director and staff while providing confidential, one-on-one counseling and coaching to business owners and start-up business owners

EdenHill Communities New Braunfels, TX 78130 30+ days ago

Generous PTO program that allows you to roll over your time each year. PTO program that allows cash out options. 401K with matching employer contributions.

RUSH Physical Therapy Portage, IN 46368 From $70,000 a year 12 days ago

Must be a graduate of an American Physical Therapy Association (CAPTE) accredited school of physical therapy. Adaptable and Flexible: willing to adapt or adjust

SSC Services for Education Denton, TX 76205 5 days ago

Moves equipment and furniture for proper cleaning and place furniture back in correct placement. We are hiring immediately for a full-time and part-time

CVS Health Retail Woonsocket, RI 1 day ago

Load cases onto pallets utilizing electric pallet jack. Cross train in other warehouse responsibilities. Report to the Production Supervisor.

Goodwill TalentBridge Milwaukee, WI 53202 $18 an hour 30+ days ago

Bilingual (Spanish/English) fluency is required in this role. This is a Full-Time, Direct Hire role that offers paid medical assistant training, consistent 1st

Towson University Towson, MD 21252 $18.81 an hour 30+ days ago

The Finisher/Bindery Specialist operates equipment such as the cutter, folder, envelope inserter, booklet maker, scoring machine, binding machines, and