Job description
Action Carpet & Floor Décor is a family run business that has built a reputation for great service, quality and reliability in the flooring industry for over 30 years. We value our employees and take immense pride in the team we have built. We have created a culture where individuality is welcomed and differences are celebrated, which makes for an exemplary working environment. Our employees feel supported in their success and exceptional earning potential.
Office Manager
Essential Job Functions
- Manage day-to-day operations of an office supporting the Owner and support staff
- Compose, modify and proofread correspondence, emails, reports or presentations
- Design monthly spreadsheets, reports and charts
- General accounts receivable and payable knowledge including banking, bill paying and QuickBooks
- Manage vendor accounts, licensing and insurance
- Scheduling deliveries, shipments and installation for customers/installers
- Order and maintain office supplies and inventory
- Act as contact person for all office related issues
- Other duties as assigned
Position Requirements
- Two years of supervisory experience in a customer service environment
- At least three years of administrative and customer service experience
- Accounting background a plus
- Extensive knowledge of MS Office (Word and Excel)
- Excellent written and verbal communication skills
- Excellent organization and time management skills
- Ability to multi-task
- Self-motivated
Skills and Attributes
- Intelligent and ambitious – always willing to tackle issues that result in smart, efficient solutions.
- Commitment to excellence – perform duties at highest level possible on a consistent basis.
- Excellent communicator – able to interact with people of all levels in a confident, professional manner.
- Demonstrate ability and temperament to work with sensitive information.
- Team player – have team-oriented experience and approach and enjoy working as part of a team.
- Service focus – dedicated to meeting the expectations of the Owner and maintaining effective relationships with vendors and customers by executing deliverables to the highest standards.
- Business sense – has a strong business sense, is able to decipher priorities and make sound judgment calls when needed.
- Ability to juggle several tasks at once, prioritize, plan and manage one’s own time and activities.
- Self-starter who has an appetite for learning and is driven to excel and grow and willing to step outside of the job description.
- One who takes constructive feedback in stride and incorporates feedback quickly.
- Creative, methodical, and organized with excellent attention to detail.
- Flexible attitude, hard-working, cost-conscious and results-driven.
- Someone who will be committed to the company and will positively contribute to company’s overall image and success.
