Job description
Position Summary
Return is seeking an experienced Regional Sales Representative in the Agriculture, Lawn & Garden, Horticulture, Soil Media, and Fertilizer industry to join our growing team. The Sales Representative is responsible for ensuring current customers have the right products and services, identifying new markets and customer leads, and pitching prospective customers. The position is based in Stewartville, MN and will cover the Midwest Region (Minnesota, Iowa, and Wisconsin).
About Return
Raise Impact. We care deeply about our people, our planet, and our soils. Return is a local leader in the organic and sustainable fertilizer industry providing customers with alternatives to synthetics, enabling them to regenerate their soils, creating healthier food and healthier people. If you can get behind that, let's chat.
Return is a certified Great Place to Work! We hope you'll consider joining our team!
Location
Return is located in rural southeastern Minnesota, approximately 15 miles south of Rochester. Home to Mayo Clinic and located in the United States Upper Midwest region, Minnesotas Rochester is a thriving city of just over 100,000. Consistently rated as one of the best cities to live in the U.S. Distinguished by its culture of caring, spirit of innovation, and fascinating history, Rochester is also renowned for its scenic beauty, relaxing pace, and abundant dining, shopping, and entertainment options.
Position Responsibilities
The Sales Representative is responsible for the activities outlined below. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
- Builds and maintains a network of sources from which to identify new sales leads.
- Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
- Demonstrates the functions and utility of products or services to customers based on their needs.
- Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
- Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
- Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
- Provides periodic territory sales forecasts.
- Assists Sales Manager with organizational skills, account strategies, territory planning and administrative responsibilities to ensure a high level of customer satisfaction is maintained.
- Develops and increases sales revenue to meet assigned targets.
- Becomes actively involved in a new resellers sales orientation and sales training programs.
- Acts as a resource and knowledgeable expert to customers.
- Assists with the planning of sales exhibits.
- Attends trade shows.
- Participates in education and training conferences on selling and marketing programs.
- Coordinates and assists in leading sales meetings to include site selection and agenda preparation.
- Keeps informed of new products, services and other general information of interest to customers.
- Checks on competitive activity and develops new methods of attaining new accounts.
- Troubleshoots problems regarding products provided.
- Answers questions from customers and handles complaints.
- Regional travel will be required between Minnesota, Iowa, and Wisconsin, as well as for periodic trade shows.
- Performs other job-related duties and responsibilities as may be assigned from time to time.
Competencies
The Sales Representative demonstrates effectiveness and efficiency in the following competencies:
- Technical Capacity
- Time Management
- Thoroughness
- Customer/Client Focus
- Communication Proficiency
- Diversity and Inclusion
- Results Driven
- Stress Management/Composure
- Teamwork Orientation
- Decision Making
- Learning Orientation
- Personal Effectiveness/Credibility
- Discretion
Supervisory Responsibility
This position has no supervisory responsibilities.
Required Skills and Abilities
- At least three years of sales experience in lawn and garden, horticulture, soil media, compost and/or fertilizer; five years of experience preferred.
- Strong knowledge of all aspects of the sales cycle from prospecting to closing the deal.
- Proficient with Salesforce or other CRM.
- Proficient with Microsoft Office Suite, Google Suite, or similar software.
- Excellent analytical and problem-solving skills.
- Valid drivers license.
- Good IT and diagnostic skills.
- Excellent interpersonal and customer service skills.
- Excellent sales and negotiation skills.
- Excellent organizational skills and attention to detail.
- Ability to function well in a high-paced and at times stressful environment.
- Willingness to uphold our company values.
- Elevates team members through collaboration and encouragement.
- Fosters growth and improvement throughout the organization.
- Discovers new ways to perform old tasks and and improve procedures.
- Takes personal responsibility and possesses a curious mindset.
- Takes initiative to proactively communicate.
- Willingness to uphold our ongoing efforts to leave the planet better than we found it.
Education
- Bachelor's degree in Marketing, Sales, Business, or related field, or equivalent combination of education and experience.
Work Environment
While performing the duties of this job, the Sales Representative may work in outside weather conditions including extreme heat and cold. This role is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals and vibration.
The noise level in the work environment can be moderately loud while in the office/shop, or in the field.
EEO Statement
Return provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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