Rehab Assistant

Full Time
Glendale, AZ 85306
$14.25 - $17.66 an hour
Posted 30+ days ago
Job description
The Rehab Assistant manages the flow between departments by assisting both patients and team members while being helpful and friendly. They will greet patients as they arrive to the clinic and work alongside the clinicians during treatment. Position Responsibilities:
  • Focuses on patient priorities with a kind and caring attitude to ensure quality care.
  • Starts notes.
  • Responsible for intake of new patients.
  • Takes patient vitals.
  • Answers pages/messages.
  • Files, pulls, updates and completes travel cards.
  • Assists patients with exercises.
  • Maintains stocking bays.
  • Cleans hydrocollator / freezer.
  • DME backup.
  • Moves patients on tracking board.
  • Maintain and clean equipment regularly.
  • Answers patient inquiries in an appropriate manner and complies with patient’s needs.
  • Instructs patients regarding information needed when they leave the office, to include use of braces or crutches, home exercise programs.
  • Complete Rehab administrative duties such as checking alerts, update forms, checking voicemail and returning calls, etc.
  • Other duties as assigned.
Position Requirements:
  • High school diploma or general education degree (GED), required
  • Customer service skills, required
  • Basic computer knowledge, required
  • Experience in a clinical setting, preferred
  • Bilingual, preferred
Our Core Values: OBSESS OVER THE PEOPLE Be inspired to tell your RDH Story and encourage the customer to share theirs with others. Put the customer's needs first and always look for creative ways to do something extra. START WITH "YES!" Our employees have an over-the-top desire to create a customer experience that WOWs, surprises, amazes, and inspires people to tell their RDH story. People always matter. SUCCEED AS A TEAM There are no lone wolf experts here. We succeed with teamwork and do what we say we will. ERADICATE WASTE Strategic detest for waste, unnecessary administration, and paperwork. Detest any traditional insurance status quo policies and procedures. ALWAYS IMPROVING & ADAPTING Always getting better. Always learning. Always testing our value proposition. We swarm problems to resolve them fast. Benefits:
  • Dental & Vision Insurance
  • Paid time off & Sick Time
  • Access to a 401K savings plan after 6 months

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