Sales Administration Representative

Full Time
Schaumburg, IL
$34,000 - $45,000 a year
Posted 6 days ago
Job description

We have a client that is looking for a Sales Administration Representative who is looking for a company that has great benefits, and room for growth.

This is a Direct Hire position!

Monday through Friday 8:00am to 5:30pm

Duties and Responsibilities:

  • Take SAR Level 1 training- To better serve our customers. By recommending alternate products based on cost, availability or specifications.
  • Take SAR Continuous Learning Program.
  • Manage time effectively, work on/ meet individual, department, branch, and company goals
  • Assist and back up other SARs with accounts to solve or complete tasks Also assist various departments in the company/ personnel (DM's) to solve or complete tasks
  • Efficiently and correctly enter and process incoming orders into the AS400.
  • Research stock inquiries in the Japan side of AS400 when needed
  • Provide price quotations to distribution and direct OEMs
  • Research stock inquiries for sales reps, distribution, and direct OEMs
  • Review daily and check often the EDI system for Motion Industries orders to make sure they are accurate and make adjustments.
  • Return phone calls within a hour(if possible) from voicemail or messages and enter all orders within 24 hours of receiving purchase orders from customers
  • Assist DMs in getting special FOB requests for required product and keeping on files current on special FOBs
  • Problem solving i.e. shipping and bill discrepancies
  • Use product knowledge to analyze product in stock to offer alternate or substitute product to meet customer deliveries
  • Responsible for knowing sales territories to distribute incoming orders, correspondences and incoming calls
  • Follow all procedures required by JSOX
  • Efficiently and correctly enter and process incoming orders into the AS400     
  • Request pricing (and/or) approval drawings for customers using AS400 system and create quotes for customers by using the quotation database on Lotus Notes
  • Assist DM/ Engineers to enter in AS400 Examination Request Reports.
  • Follow up on pricing request in the AS400 to see if pricing came back if not follow up with HQ or the factory.
  • Follow up on quotes entered into the quotation database and update them in the database
  • Expedite orders, Approval Drawings, Examination Request Reports and pricing with Japan or TMA (HQ).
  • Request lead times or Expedite orders for Japan product through Excel spreadsheet in Public drive.
  • For lead times reply check bulletin board and for expedites request reply check AS400 system.
  • For Fed Ex Intl. Priority AIR orders coming from Japan they must be submitted in Fed Ex Request Information in OZ website and make F7 note in the AS400.
  • - Reply or make Open Order Reports for certain customers in a excel spreadsheet.

Education

  • Bachelors degree required, any field of study

Experience

  • Entry level role, no experience necessary, 2-3 years of Sales Administration/Customer Service, manufacturing background is helpful

Job Type: Full-time

Pay: $34,000.00 - $45,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Schaumburg, IL: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Experience:

  • Sales administration: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Location: One location

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