Sales Manager of Donor Resources

Full Time
Charlotte, NC
Posted Today
Job description
At The Blood Connection, every role plays a part in saving lives. Join our team and help make an impact in your community today!

  • 30 Days PTO! - Use it, Cash it, Roll it
  • Company Bonuses
  • Yearly Increases
  • Cell Phone Stipend
  • Tuition Reimbursement
  • 401k
  • Healthcare
Position Overview
  • Oversees a sales team for an assigned division to align resources to reach organizational blood collection goals.
  • Requires expertise in managing a sales territory and sales team.
  • Manages Account Managers and Business Development Representatives to strategically manage an existing portfolio of blood donor groups and new business to reach collection targets.
  • Must be people and data driven with ability to engage donor sponsors at the highest level and be a superior relationship builder.
  • Monitors progress to goal proactively and effectively coaches and manages the team to success, holding all team members accountable to goal.
  • Strong territory management a must.
  • Ability to implement strategic initiatives and programs to the team and external customers is a key component of position.
  • Represents TBC as a role model that positively reflects the values, ethics, and culture of the organization.
  • Requires the ability to handle difficult situations and ways to arrive at an agreement amongst diverse groups of stakeholders.
Essential Functions


  • Maintains awareness of current events and trends in the blood industry
  • Expert at territory management and achieving sales goals
  • Directs and monitors performance of Account Managers, Business Development Representatives, and Recruiters to ensure divisional objectives are met
  • Ensures divisional calendar is booked out a minimum of 3 months in advance with the goal of a long-term objective of 6+ months of solid account placement
  • Minimizes the amount of blood drive events without a Blood Drive Coordinator
  • Utilizes all databases and metrics available and ensures team adheres to the same standard to track performance to goal
  • Provides motivation and development for subordinates
  • Develops leaders throughout the organization by being a role model of high leadership behaviors and through the implementation of leadership development opportunities
  • Has ability to analyze reports and interpret data
  • Reviews the scheduled blood drives in advance to evaluate and maintain efficiencies and accurate goals
  • Works directly with all departments to achieve efficiency, accuracy, and monthly goal
  • Tracks the monthly goals and sets expectations for the Account Managers and Business Development Representatives
  • Manages each Recruiter for goal-making metrics and assigns their schedule
  • Works closely with Donor Services to ensure changes are communicated and updated in a timely manner
  • Recognizes and has the ability/agility to make changes to blood drives when need dictates
  • Develops an extensive working knowledge of the HemaTerra Technologies product suite
  • Supports the growth of the company by promoting HemaConnect donor recruitment software through public relations activities, onsite coordinator training, presentations, and hands-on relationships

  • Implements strategies to facilitate staff to retain and manage sponsor organizations
  • Creates new and imaginative approaches for developing successful recruitment and
  • Shows a willingness to question traditional assumptions and modes of operation
  • Performs blood drive on-site visits
  • Routinely calls or visits blood drive coordinators to assess Account Managers performance
  • Performs quality checks to ensure that all essential information in HemaCollect is correct and timely
  • Assists Account Managers with rebooking and retaining blood drives on the calendar
  • Assists with customer service follow up with blood drive coordinators
  • Other duties as assigned or required
Minimum Qualifications
  • Bachelor’s Degree
  • Sales and Territory Management of 5 years or more. Blood Bank Recruitment Management experience a plus.
  • Valid Driver’s License with no major infractions and dependable transportation
  • Ability to speak in front of large groups of people
  • Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers
  • Ability to organize and prioritize workload and meet deadlines
  • Excellent analytical, organizational, interpersonal, verbal, and written communications skills
  • Strong computer skills including intermediate skill level with Microsoft Word, Excel, and PowerPoint
  • Ability to work with all levels and in a diverse work environment
  • Ability to establish and maintain effective working relationships with staff, management, and peers
Physical Demands
  • Lifting up to 25 pounds
  • Sitting, standing, or walking for an extended period
  • Bending and twisting
Equal Opportunity Employer Veterans/Disabled

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