Sales Support Analyst

Full Time
Attleboro, MA 02703
Posted 5 days ago
Job description
The Sales Professional is responsible for providing support for the key accounts and manage the tiers that support customers on designated programs They will enable excellence and consistency in overall customer support and responsiveness.
    General Responsibilities
    • Develops strong and effective internal and external relationships
    • Participates in development and submittal of customer quotations for assigned tiers following defined process
    • Communicates directly with customers on assigned responsibilities and tasks
    • Assists with the following activities within the regional sales team related to all accounts: account setup, lead-times, order quantities, payment terms, product pricing, shipping terms, supplier codes, supplier portals, and tier related items
    • Supports the following activities between customers and the internal organization matrix as needed: delivery, payables, quality, warranty and other customer related issues, escalations and discrepancies

    Experience / Qualifications
    • A university degree required (i.e. Bachelors degree) or equivalent relevant work experience.
    • Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands
    • Strong communication skills; oral, written and presentation
    • Strong organization, planning and time management skills to achieve results
    • Strong personal and professional ethical values and integrity
    • Holds self-accountable to achieving goals and standards
    • Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)
    • Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers
      This position requires potential access to technology controlled under the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR), the successful candidate must be a "U.S. person" as defined in the ITAR and EAR. In order to be a U.S. person for ITAR and EAR purposes, you must: (i) be a citizen or national of the United States; or (ii) be a lawful permanent resident (i.e., "green card holder") of the United States; or (iii) have been admitted to the United States as a refugee, or have been granted asylum, provided that you have applied for naturalization within six months of the date you first became eligible, and if not yet accepted, you are actively pursuing naturalization after two years from the date of your application.
        SmarterTogether
        • Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing
        • Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication
        • As OneSensata, we are working together to make things work together
        Click here to view Sensata Recruitment Privacy Statement Click here to view our Sensata Recruitment Privacy Statement for China NOTE: If you are a current Sensata employee (or one of our Affiliates), please back out of this application and log into Workday via the Company Intranet to apply directly. Type "FIND JOBS" in the Workday search bar.

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