Responsible for providing leadership and direction to the clinical program of Wellbridge inclusive of counseling, family, creative arts, and wellness teams. Upholds service standards with excellence and creates a patient-focused caring environment while ensuring that the needs of the patients, families, and referents are prioritized. Effectively collaborate with medical, nursing, access, and research teams to coordinate optimal clinical care. Ensure budget, patient experience, quality, and regulatory compliance standards are fully met. Collaborate with leadership to plan and execute the growth and expansion of program service lines based on innovative models and applicable science.
- Commit and align with the vision to help every person affected by addiction and the people who care for them achieve long-lasting recovery.
- Build strong relationships and offer person-centered (patient, family, referent, colleague) solutions.
- Work to overcome barriers and advances opportunities for patients and families to access and receive care.
- Provide on-site clinical leadership to all treatment programs.
- Work collaboratively with the medical and nursing teams to oversee the development of personalized treatment plans for each individual Wellbridge patient.
- Maintain understanding of current treatments, knowledge, and practices in addiction care.
- Collaborates with leaders of other teams to solve problems and optimize performance.
- Strategically identify opportunities for translational medicine and innovation.
- Invest in the delivery and integration of clinical care, research, and community impact.
- Collaborate with Wellbridge research team to develop a measurement-based care system to inform and guide program improvement.
- Foster clinician and staff development.
- Provide management for daily operations of the clinical services.
- Develop and maintain policies and procedures to ensure quality services for clients and accountability for staff.
- Provide ongoing assessment and evaluation of the clinical program to ensure that patient needs, and Wellbridge standards are met.
- Maintain documentation, patient files, and statistics as required by agency policies, regulatory bodies, and funding sources.
- Regularly review outcome data to manage staff and program performance.
- Monitor trends and make informed decisions regarding service provisions.
- Attainment of all performance measures including quality, service level, and customer satisfaction.
- Work closely with the Wellbridge research division to design novel protocols to rigorously test and improve clinical program outcomes.
- Prioritize the use of best and evidence-based practices, including researching programming trends and current practices being used in the field.
- Ensure adherence to all aspects of state, local and federal regulations, inclusive of the Office of Addiction Services and Supports (OASAS) and The Joint Commission, and awareness of current issues and legislative mandates regarding changes in policies, procedures and regulations which impact the patient access service areas; recommend and implement appropriate changes.
SUPERVISION & SUPPORT
- Inspire others to work together and guide the team through changes necessary to meet goals.
- Manage all members of clinical staff, including hiring and evaluating job performance.
- Observes clinician practice and provides feedback.
- Provide clinical supervision to non-licensed therapists and clinical interns.
- Manage concerns relating to coverage, productivity, customer service skills, and workload expectations.
- Meet regularly with marketing and development staff to identify ways to improve the Wellbridge consumer experience.
- Develop and empower staff by providing administrative support, supervision, and consultation.
- Ability to effectively hold team members accountable towards set goals and outcomes promoting a results-oriented culture.
- Anticipate and support the needs of others by demonstrating empathy and kindness to promote an environment of trust.
PLANNING & COORDINATION
- Conduct regular clinical team meetings.
- Maintain a working relationship with Wellbridge’s referral network and outside agencies.
- Coordinate meetings with other mental health providers and addiction programs.
- Meet with the Executive Leadership team to review issues affecting patient care, patient satisfaction, and general operations and performance.
- Assist with community presentations as applicable.
QUALIFICATIONS AND EXPERIENCE
- PhD in Psychology, PsyD, or LCSW from an accredited university.
- Licensed, in good standing, as a clinician in the State of New York.
- A minimum of five (5) years’ clinical experience in providing treatment for addiction and co-occurring mental health disorders.
- A minimum of one (1) year experience with therapeutic groups (preferably addiction-oriented), therapeutic communities, and inpatient care.
Knowledge, Skills, Abilities
- Excellent interpersonal and organizational skills
- Demonstrated leadership and management abilities
- Ability to manage a budget
- Proficiency in regulatory requirements
- Ability to delegate successfully
- Practical knowledge of common office software applications including Power Point, Excel, Word, etc.
PREFERRED EXPERIENCE & QUALIFICATIONS:
- Experience implementing and directing a high-quality evidence-based treatment protocol in an addiction rehabilitation environment.
- Experience evaluating program effectiveness and implementing data-driven process improvement, preferably in medical education or hospital administration.
- Knowledge of medication assisted treatment (MAT) and how behavioral interventions can support and improve outcomes for MAT.
- Experience in the delivery of evidence-based behavioral treatments for addiction and co-occurring disorders.
- Experience working as part of a multi-disciplinary team delivering high-quality addiction inpatient care.
- Experience managing and prioritizing various projects and ability to make decisions as warranted.
- Strong problem solving, conceptual, analytical, and communication skills.
- Ability to deal with complex issues using academic and administrative judgment with a high degree of discretion and diplomacy.
- Ability to create a positive, respectful, collaborative, and team-focused environment.
- Knowledge and execution of regulations inclusive of those set forth by the Office of Addiction Services and Supports (OASAS) and The Joint Commission.
Job Type: Full-time
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
- Addiction Medicine
- 8 hour shift
All staff are required to wear a mask, hand sanitize regularly, and be fully vaccinated.
- addiction and co-occurring mental health treatment: 5 years (Preferred)
- therapeutic groups, and inpatient care: 1 year (Preferred)
- PhD in Psychology, PsyD, or LCSW (Preferred)
Work Location: One location