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Job description

What will you do?

BASIC FUNCTION

Selling tickets to events at Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall and the Beacon Theatre. Candidate will be friendly, upbeat and helpful, providing customers with information and while conducting ticket transactions in a professional and accurate manner.

DUTIES AND RESPONSIBILITIES

Conduct Ticket sales, exchanges & refunds as needed. Remain current in ticket system operation Remain familiar with events on sale, ticket discounts and how to access them. Must balance sales activity and revenue on a regular basis. Assist Dept. Lead in counting money and preparing bank deposit and end of day reports Assist Inventory Department, processing group and season ticket orders Assist reservation Department distributing Will Call orders to customers Participates in special projects and performs other duties as assigned.

SCOPE

The ticket purchase process is often the first point of contact to the customer. Making the purchase a pleasant experience while providing accurate and relevant information is the first step to a positive event attendance experience.

What do you need to succeed?
QUALIFICATIONS Computer skills, ticket system expertise, customer service skills, Money handling skills. Honesty and integrity are essential to this position.
At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.

Why is MSG for me?
About Madison Square Garden Entertainment Corp. Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment. The Company presents or hosts a broad array of events in its diverse collection of venues: New York’s Madison Square Garden, Hulu Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; and The Chicago Theatre. MSG Entertainment is also building a new state-of-the-art venue in Las Vegas, MSG Sphere at The Venetian. In addition, the Company features the original production – the Christmas Spectacular Starring the Radio City Rockettes – and through Boston Calling Events, produces the Boston Calling Music Festival. The Company’s two regional sports and entertainment networks, MSG Network and MSG+, deliver a wide range of live sports content and other programming. Also under the MSG Entertainment umbrella is Tao Group Hospitality, with entertainment dining and nightlife brands including: Tao, Marquee, Lavo, Beauty & Essex, Cathédrale, Hakkasan and Omnia. More information is available at www.msgentertainment.com.

We invite you to create an exceptional career at MSG

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees is a top priority here.

We value diversity and are looking for extraordinary employees of all backgrounds

At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required. LI-TP1