Tour Host - Cape Fox Tours

Full Time
Ketchikan, AK 99901
Posted Today
Job description
Job Description:

Cape Fox Tours is seeking an enthusiastic and professional Tour Host to welcome all guests and assist with their needs pertaining to the tour through Saxman. Duties will include keeping the tour site free of litter, assisting in tour flow, conducting public presentations, and performing other duties as assigned. The Tour Host should have knowledge of commonly used Company concepts, practices, and procedures within the organization. Training will be provided. The Tour Host will follow instructions and pre-established, commonly known guidelines provided to perform the functions of the position.

This is a great opportunity to start your career in the tourism industry. We are eager to train anyone interested in developing public speaking skills, learning the fundamental elements of a great employee, and growing their customer service skills so long as they are hard-workers and willing to learn.

Duties Include:

  • Provide personable and friendly interaction with tour guests
  • Exhibit good communication skills
  • Demonstrate flexibility and willingness to accommodate a variable work schedule
  • Assist customers/staff/volunteers/visitors as related to tours
  • Possess knowledge of Company Policies and Procedures
  • Give public presentations
  • Resolve problems with employees and guests in a professional manner
  • Cheerfully share knowledge of local environment and Cultural history, practices, and today’s lifestyle
  • Perform other related duties as assigned

Job Requirements:


  • Physical stamina to walk about ¼ mile distance at a time, along with sit or stand during the day
  • Ability to work under pressure, handle stress and deliver professional results
  • Long hours and weekends may be required pending tour schedule
  • Must be able work with difficult customers/guests in a professional manner
  • Previous experience in tourism is desired but not required
  • Must be personable and friendly
  • Must have good communication skills and able to communicate information on cultural subject matter
  • Must be willing to work a variable work schedule
  • Must be able to give public presentations
  • Must have ability to problem solve with employees and guests in a professional manner
  • Must have adequate knowledge of local environment and cultural history, practices, and lifestyle of today
  • Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986

Cape Fox Corporation, its subsidiaries and affiliates provide equal employment opportunities to all persons and prohibit employment decisions on the basis of race, religion, color, creed, national origin, sex, age, disability, political affiliation, protected veteran status, or sexual orientation. Cape Fox Corporation, its subsidiaries and affiliates offer preference to Cape Fox Corporation shareholders, descendants, and other Native Americans pursuant to Public Law 100-241.

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